Walker Interactive's Blog

I had a very interesting conversation with a client yesterday in which she told me she has too much room in her store. "I have to buy all this inventory to fill it," she said. And like most of us, she isn't rolling around in extra cash with which she can do that. But without that inventory, the space looks desolate and her store looks weakened. It's a stickey wicket. As a result, she's looking for new space down the street in what will probably be a much better location for her.

Now, awarding yourself "Best small business that exists in my basement" doesn't count. There are real awards available for small biz and these are a couple of them (thanks to the Intuit Small Business Blog for the heads up!).

Walker Interactive was recently accredited by the Better Business Bureau. It's something we're very pleased about, but also a decision that took some thought.

Turns out you can't just buy accreditation. There is a review process in place. Yes, you pay for the privilege of being accredited. And this was why I hesitated for so many years. Then we had an experience with the BBB as consumers, plus I had some feedback from a client, and here we are.

Pardon the Yo Gabba Gabba reference. It's Monday, an ice storm is coming, and I need more coffee. But I wanted to share this excellent article called 21 Creative Ways to Increase Your Facebook Fanbasefrom Social Media Examiner.

So you get a postcard in the mail and there in the corner is this pixellated mess. It looks like this:

Even if you’ve worked with a web designer before, everyone has a different process. Here is a peek into ours.

December is flying by. it's a great time to think about what next year should look like. Here are six resolutions for Tony and me.

It's an exciting (and scary) time to be a small business owner, and Walker Interactive client The Happy Factory is no exception.

A client just asked me, "should I be tweeting? Or twittering? Or whatever it's called?"

Technically, you use Twitter to write a tweet. Or send a tweet. Or tweet a tweet, as it were. But however you say it, YES, you should be doing it.

Sometimes I think the best kind of call is a client saying "Yes, we'd like to work with you." But truth be told, the absolute best kind is when an existing client calls to say she got a huge win -- and her web site is the reason.

This is fascinating. The Flash issue (or lack thereof) is a pretty contentious one, to say the least, and I've already discussed it here. I have long been an Apple person (before there were Mac people, really) but I find the Cupertino folks position on Flash very... well, very Microsoftish.

I sometimes wish there was a bigger fanfare for when a new site goes live. I know there are press releases and tweets and blogs (cough, cough) but I wish there was some music, some doves fluttering into the sky... but alas. Sites go live every day and few people notice

Now, now, this is a family site. Let's keep it clean. The F word I mean is FLASH.

I told him, "Good. Don't."

Make it your own. Mix it up.
Why did you change it so much? It was a hit for a reason.

For ten years, we've built relationships with our customers and enjoyed their word of mouth referrals, which bring new folks into the folks. But for the first time, we can say we've taken care of a family!